Privacy Policy 

Effective Date: 29/04/2025  

Bjorn Again is committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, store, use, and protect your personal data when you subscribe to our email communications. 

  1. Compliance with Privacy Laws

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). These principles govern how we collect, use, disclose, store, and secure your personal information. You can learn more about the APPs by visiting the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. 

  1. What Personal Information We Collect

When you subscribe to our email marketing, we may collect the following information: 

  • Name and email address (provided when opting into marketing emails). 
  • City and suburb data (collected to help us understand our audience and improve event planning). 

This information is obtained when you: 

  • Opt into marketing communications during a ticket purchase.
  • Subscribe to our mailing list via our website or other sign-up forms. 
  • Interact with our emails (e.g., clicking links or engaging with content). 

We do not collect IP addresses or sensitive personal data such as financial details. 

  1. How We Store and Protect Your Data

We store your data securely within our email marketing platform, currently MailerLite. However, our provider may change in the future, and this Privacy Policy will be updated accordingly. 

To protect your data, we: 

  • Use secure, access-controlled systems. 
  • Limit access to authorised personnel only. 
  • Ensure compliance with applicable data protection laws. 

If your personal information is no longer required, we will take reasonable steps to delete or de-identify it, subject to legal retention requirements. 

  1. How We Use Your Information

We use your data to: 

  • Send updates, tour announcements, and exclusive content. 
  • Provide relevant marketing based on your location. 
  • Improve our email campaigns by analysing engagement data. 
  1. How to Unsubscribe or Request Data Deletion
  • Unsubscribe: You can opt out at any time by clicking the “Unsubscribe” link in any of our emails. 
  • Data Deletion: To request deletion or modification of your personal information, email us and we will process your request in accordance with privacy laws.
  1. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information. However, we may share your data with: 

  • Email marketing providers (e.g. MailerLite) for campaign management. 
  • Third-party ticketing platforms that facilitate opt-in marketing. 

These third parties are required to handle your data securely and in compliance with privacy regulations. 

We may also disclose personal information where legally required (e.g., regulatory obligations). 

  1. Cookies and Tracking Technologies

Our emails and website may use tracking technologies (such as link tracking) to help us understand subscriber engagement. These tools allow us to: 

  • See which emails are opened. 
  • Understand which content is most engaging. 
  • Improve our email marketing efforts. 

You can disable tracking by adjusting your email or browser settings. 

  1. Accessing and Updating Your Personal Information

You have the right to request access to or correction of your personal information. If you believe any details are incorrect, please contact us via the details provided below, and we will update them promptly. 

  1. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our email service providers, privacy practices, or legal requirements. The most recent version will always be available on our website, and subscribers may be notified of significant updates. 

  1. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us: 

Bjorn Again 

Email: [email protected]  

Phone: +61 3 9817 5566 

By remaining subscribed, you acknowledge and accept the terms outlined in this Privacy Policy.